No worries. Just a platform that works.
Fully supported
A platform only delivers value when everything around it works. From onboarding to support and continuous improvement, we make sure nothing slows you down. So your organization can rely on a platform that performs, every single day.
How we support you
A partner who knows your organization
Your dedicated Product Consultant helps you set up onboarding, structure learning, and improve adoption. They understand your challenges, from seasonal staff to language differences. Together, you create a setup that works in real life, not just on paper.
Fast help when you need it
Questions from managers or something unclear? Our support team is easy to reach and quick to respond. No long waiting times. No complex processes. Just clear answers with a 95 % customer satisfaction score. So your teams can keep moving.
Continuous improvements
Business changes fast. Your platform should too. We continuously improve features, usability, and security. You stay up to date through clear release updates every 8 to 12 weeks. No extra effort needed. Just a platform that keeps getting better.
You’re never on your own
Your consultant and our support team are always ready to help.
Support is only one click away
Next to our personal support, you will find quick support modules right inside your platform. Easy to access and ready whenever you need them. Find guidelines and suggestions for:
Roles and permissions
Managing users and access
HTML5, LTI and SCORM integrations
Accessibility settings
And much more
We love to share our knowledge
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